Review: The Ritz-Carlton, Millenia Singapore

The Ritz-Carlton, Millenia Singapore is a stunning 32-story luxury hotel that overlooks spectacular views of Marina Bay. Designed by Pritzker Prize-winner architect Kevin Roche, the property has an impressive art collection and feng shui design elements that capture the essence of modern Singapore. The distinct octagonal windows and geometric lines have become an iconic building of Marina Bay precinct.

The Ritz-Carlton, Millenia Singapore has always been on my hotel bucket list but the high price point stopped me from booking a stay. However, the hotel’s 25th Anniversary deal is hard to resist. I decided to splurge for a Club room promotional rate for SGD 430.00++ per night.

If you enter from the main entrance at level 2, the lobby is bright and a sight to behold. One of the grandest art installations is Cornucopia by Frank Stella, suspended in mid-air. Prior to the stay, the club concierge informs me that during my stay, the East Wing of the hotel lobby is undergoing a transformation and the Front Desk and check-in will be on Level 1 at Stella Gallery.

As a Club guest, I’m entitled to the following benefits:

  • 2 pieces of complimentary garment pressing or steaming services per day.
  • Club limousine drop-off within the Marina Bay vicinity on a first-come, first-serve basis between 8.00 am to 8.00 pm daily.
  • Complimentary Coffee and Tea Amenity Set (replenished daily) throughout the stay.
  • Access to the Club Lounge until the time of departure.

All 608 guest rooms have unobstructed views of the Singapore skyline or Marina Bay. Of course, the rooms facing Marina Bay cost more compared to the ones facing Kallang area.

Club Deluxe Marina #2020

Even though the rooms were last refurbished eight years ago, the squarish room layout dominated by light wood and white hues still looked luxurious. The placement of the featherbed next to the door is not ideal but the layout allows you to enjoy the view of Marina Bay from the moment you wake up in the morning. The bedside table is clutter-free as all switches are housed within the inbuilt latches.

The living area consists of a daybed sofa that comes with hidden power points on either side and a single armchair. A complimentary sanitation kit comprised of a hand sanitiser and a face mask is placed on the work desk for guest use. The ultimate highlight is the unobstructed Marina Bay views from level 20.

Flush wall-mounted 55-inch LED IPTV is located in between the wardrobe and bathroom entrance. You can also access Netflix and YouTube from the TV! Below it is an empty fridge, with tea and coffee. Bottled water is provided and can be replenished upon request.

I’m surprised to see the number of hangers provided. You can also find the safe box, iron and ironing board at the corner of the wardrobe.

The marble-clad bathroom prominently features the hotel’s signature octagonal window next to the bathtub, affording you to recline in the tub with panoramic bay views against the night sky.

Asprey bath amenities is one of my favourite brands.

The walk-in rain shower seems outdated but does the job.

I requested a birthday cake to be placed in the room upon arrival but only received it a few moments after I entered the room. It’s a bummer that the birthday card was attention to my name instead of the birthday celebrant’s which I have informed the club concierge before the stay. Nevertheless, the complimentary cake is delicious!

Turndown Service

Nothing fancy during the turndown service. A bookmark and chocolate treat were placed alongside together with bottled water and drinking glass on each of the bedside table.

Lap Pool

The 25m lap pool features a three-tiered timber pool deck, sunbeds, private cabanas and a pool bar. Booking of facilities is mandatory and you get to use the pool and gym for 90 minutes each day.

Fitness Centre

The gym is well-equipped for a variety of fitness regimes. Along with cardiovascular and strength machines, free weights and TRX suspension equipment, the fitness centre includes a dedicated movement studio with yoga mats, boxing gear, medicine balls and resistance bands that offer variations to your workout.

Club Lounge

The Ritz-Carlton Club Lounge on the top floor of the 32-storey tower is where you can wine and dine all day. Among the many benefits of club guests are the Club Lounge Concierge and five culinary presentations daily:

  • Breakfast, 7.30 am to 10.30 am (Colony restaurant, Level Three)
  • Mid-Day Snacks, 11.30 am to 2.00 pm
  • Afternoon Tea, 2.30 pm to 4.30 pm
  • Cocktails and Hors d’ Oeuvres, 5.30 pm to 7.30 pm
  • Dessert and Cordials, 8.00 pm to 9.30 pm

I appreciate the personalized QR code menu with a photo of the birthday celebrant (which was requested before the stay) as element of surprise. Don’t miss out on the afternoon tea, which comes with dainty tiers of classic and local high tea bites such as sandwiches, chocolates and freshly baked scones with clotted cream. The tables by the window are usually occupied quickly, do come early to reserve a spot.

The Colony

British-colonial inspired ambience, Colony serves breakfast, lunch and dinner daily. Due to the limited space, I was allocated 8.30am breakfast slot during check-in. Digital menu can be accessed via scanning of QR code. Breakfast consists of 1 main and unlimited side servings which was individually plated and served directly to the table. I don’t expect much but I noticed that the servers tend to miss out on the orders.

You can purchased assortment of freshly baked breads alongside a delightful spread of pastries, chocolates, cakes and seasonal goodies from Colony Bakery.

In a Nutshell

I have read raving reviews from other guests but my stay experience wasn’t that great or not too bad either, probably because I set high expectations given the price I paid for the club room. For instance, the club concierge promised to arrange a complimentary 100gm birthday cake and birthday decoration set-up upon arrival. While the cake was eventually delivered to the room (even though it was attention to the wrong name), there was no decoration in the room. It seems to be a miscommunication between housekeeping and club concierge. I have written feedback regarding my experience and what I got is a standard apologetic reply template with the remedy of extending a complimentary suite upgrade on my next stay. Having said that, I enjoyed my time at the Club Lounge and soaking in a bathtub by the window that overlooks Marina Bay is quite an experience!

Pros

  • Bathtub by the window with spectacular Marina Bay views
  • The only Club Lounge that offers five culinary presentations
  • Turndown service available
  • The size of lead in room category at 51m is huge

Cons

  • The hotel does not participant in Marriott Bonvoy Rewards programme

Rating: 5 out of 5.

The Ritz-Carlton, Millenia Singapore
7 Raffles Ave, Singapore 039799
+65 6337 8888
Email: RC-Singaporeleads@ritzcarlton.com
Check In: 3:00 PM | Check Out: 12:00 PM

Website | Facebook

This property is eligible for redemption of SingapoRediscovers vouchers!

 lonelytravelog.com | Hotel Reviews

2 Thoughts

  1. It all looks incredible. Singapore is a dream destination for me but we are a family of six so I think this place might be out of budget for us! Shame about the little things service wise, I’d expect an impeccable experience. Going to watch the YouTube video and day dream now haha.

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